LEGAL
Privacy Policy
Last updated: December 2024
1. Introduction
myMed Marketing ("we", "us", or "our") is committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African data protection laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name and contact details (email address, phone number)
- Business/practice information
- Location information (city, province)
- Professional details (specialty, role)
- Any other information you choose to provide in forms or correspondence
3. How We Use Your Information
We use personal information collected for the following purposes:
- To respond to your enquiries and provide requested services
- To send you marketing communications (with your consent)
- To improve our website and services
- To comply with legal obligations
4. Legal Basis for Processing (POPIA Compliance)
Under POPIA, we process your personal information based on:
- Consent: When you submit a contact form or subscribe to communications
- Contractual necessity: To fulfil services you have requested
- Legitimate interests: To improve our services and communicate relevant information
- Legal compliance: To meet our legal obligations
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in operating our website and services
- Professional advisers (lawyers, accountants) as necessary
- Government authorities when required by law
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
7. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
8. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookie settings through your browser.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: connect@mymedmarketing.co.za
- Phone: +27 78 968 3490
12. Information Regulator
If you are not satisfied with our response to your privacy concerns, you may lodge a complaint with the Information Regulator of South Africa:
- Website: inforegulator.org.za